As a University Health Center patient you have the right to:
- Access care and treatment.
- Consideration, respect and dignity.
- Confidential handling of records and disclosures compliant with FERPA and HIPAA regulations.
- Control the disclosure of your medical records, except as required by law.
- An explanation of your diagnosis and prognosis.
- An explanation of the recommendations for investigation and treatment.
- Refuse any tests or treatment to the extent permitted by law, and be informed of the medical consequences of your decision.
- Request and receive an explanation of charges related to your care.
- Recommend changes in policies and services or to express dissatisfaction with services received by:
- Quality Management and Improvement suggestion boxes.
- Direct contact with the Director of the UHC.
- Using any other resources available through the UNL administrative structure.
- Access to the licensing status of the staff and the accreditation status of the UHC.
- Participate in decisions involving your health care, except when such participation is contradicted for medical reasons.
- Change provider if another qualified provider is available or request to see the provider of your choice.
As a University Health Center patient you have the responsibility to:
- Provide, to the best of your knowledge, accurate and sufficient information about your medical history.
- Follow our diagnostic and treatment recommendations.
- Accept personal responsibility if you refuse care.
- Abide by UHC rules, regulations and policies.
- Assume financial obligation for services you receive (be aware that non-payment could result in disruption of academic progression).
- Respect the rights of other patients and UHC staff.
- Provide, for emergency contact if you are an unemancipated minor, the name, current address and telephone number of your legal guardian.
Notice of Privacy Practices
The University Health Center maintains the privacy and security of all student health records as mandated by federal and state law.
The Family Educational Rights and Privacy Act (FERPA) applies to educational agencies and institutions that receive federal funds under any program administered by the Secretary of Education.
Privacy and security provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) apply to health information created or maintained by the University Health Center.
These laws generally require prior written consent from the student before an educational agency or institution may disclose personally identifiable information from the student's education or health records.
The following websites provide additional information on the laws related to student educational and health records:
Contact Clinic Information Services at (402) 472-7420 for information on disclosures of student health records. The Authorization for Release of Information is located at here.