Paying Your Bill & Using Insurance

Laboratory
Billing questions? Call (402) 472-7435

The University Health Center (UHC) is partially funded through the University Program and Facilities Fees (UPFF) which is assessed with tuition for all University of Nebraska-Lincoln students.

Eligibility for the UHC is as follows:

  • 7 or more credits - Services at subsidized rates (usually lower than community rates) including NO CHARGE for primary care visits. The UHC facility fee cannot be waived.
  • 6 or less credits - May elect to pay facility fees to become eligible for subsidized rates.

If a student is enrolled with 7 or more credit hours, they receive University Health Center (UHC) services at the subsidized rate - including NO CHARGE for primary care physician visits.

UHC Facility Fees
UHC Facility Fees Cover: Office visits with providers
First three visits at Counseling and Psychological Services
Education and Outreach
After-hours Nurse Advice Line
UHC Facility Fees DO NOT Cover: Specialist visits
Pharmacy
Immunizations
Laboratory
Physical Therapy
Radiology
Dental

The UHC facility fee DOES NOT cover medical services received outside the UHC. You will be responsible for all outside charges. The UHC facility fee is completely separate from the StudentBlue Student Health Insurance Plan premium.

NOTE: If you are unable to make your scheduled appointment you must cancel the appointment by the required notice deadline, otherwise you will be charged for a missed appointment.
Information on specific charges can be found in the UHC Price Guide.
For more information on how to schedule and/or cancel an appointment, visit the Appointments page.

Payment

If there is a charge, the UHC collects payment for visits. Charges will be immediately listed on the UHC patient portal.

NOTE: 30 days after the date of service, unpaid charges will be transferred to your Student Accounts Consolidated Bill and will appear on your MyRED account. The Student Accounts Consolidated Bills are generated and available for viewing by the 25th of each month and are due by the 12th of the following month. Students are notified via email when the bill is ready. Payments can be made on MyRED by online check or credit card.

If you wish to pay at the time of service, the University Health Center accepts the following forms of payment:

  • Cash
  • Check
  • Credit Card (VISA/MasterCard)
  • Charged to your NCard

Using Insurance

  • Students are not required to carry medical insurance to use the UHC, but are strongly encouraged to do so. While many services are priced below community rates, medical insurance will often cover a portion or all of these charges depending on your insurance plan.
  • If you are not covered by a medical insurance plan, the StudentBlue Student Health Insurance Plan is offered through Blue Cross Blue Shield of Nebraska.
  • We encourage all students to review their current health insurance coverage. It is wise to shop around and make sure you have the right amount of coverage or a plan that fits your needs.

Filing Insurance Claims

  • Charges for medical services are the responsibility of the patient.
  • We are more than happy to file patient charges with any insurance company as long as the patient has the necessary insurance information. To expedite insurance filing, please bring your insurance card (or a front and back copy of your policyholder's card) to all UHC visits.
  • All patients are encouraged to carry an insurance card at all times in case of emergency.

Blue Cross Blue Shield Insurance (BCBS)

If you have BCBS insurance:

  • The UHC is a preferred provider
  • Claims are filed automatically unless the patient requests to pay out-of-pocket

Other Health Insurance

If you have other health insurance:

  • The UHC is an out-of-network provider
  • Write-offs will NOT occur
  • Patient is responsible for all charges not covered by the insurance company
  • Patient must present insurance card in order to have claims filed by the UHC
  • Insurance-ready bills are available upon request

StudentBlue Student Health Insurance

If you have the StudentBlue plan:

  • The UHC is a preferred provider
  • Covered UHC services paid at 100%, including most laboratory, physical therapy, radiology, specialty, counseling and psychological services, and annual exam expenses
  • Claims are filed automatically unless the patient requests to pay out-of-pocket