eCheck-In Instructions

Speed up the check-in process with eCheck-In. This lets you confirm your information, including insurance, medications, allergies and more prior to your appointment.

Although eCheck-In saves you time, you still must visit the main check-in desk on the second level when you arrive for your in-person appointment so that we can let staff know you are here. 

Click here for detailed instructions with screenshots.  

Step 1

Make sure you have an active One Chart | Patient account. If you don’t have one yet, sign up here

Step 2

In the Appointments and Visits section of your One Chart | Patient account, select the eCheck-In button.

Step 3

The eCheck-In toolbar will guide you through sections for:

o    Personal Info

o    Insurance

o    Medications

o    Allergies

o    Health Issues

o    Sign Documents

o    Questionnaires

Please note, when asked to confirm the person responsible for paying for your medical expenses, patients age 19 years or older should be listed as the responsible person.  

Step 4

When you have completed all the eCheck-In steps, you will see a screen that says “eCheck-In Complete. Thanks for using eCheck-In!”

If you have an in-person appointment, you must visit the check-in desk to let us know you have arrived.

For telehealth video visits, you will see a screen that also says “It’s time to start your video visit!” Select the green Begin Video Visit button to start your video visit.