Appointments
New Patients Return Patients Schedule by Phone - 402.472.5000
Primary Care
Hours of Service
Monday through Friday: 8 a.m. to 5 p.m.
Saturday: 9 a.m. to noon
Sunday: Closed
After Hours Nurse Line: 402.472.5000, follow prompts
MAKE AN APPOINTMENT
Patient Eligibility
- University of Nebraska students from all campuses
- UNL, Nebraska Medicine and UNMC employees and their dependents who are 19 years or older (acute care only; limited availability)
- Visiting scholars
Services Covered By Student Fees
- Five “talking” office visits with a Medical or Travel Clinic provider every July through June (Example: Talking with a provider about a medical concern such as a cough that won’t go away, a rash that recently developed or unexplained pain in an area of the body. Immunizations, laboratory services, medical procedures, physical therapy, preventative exams, prescriptions, psychiatric visits, routine physicals, specialty visits and X-rays are not covered.)
- Health clearance for Campus-Recreation-sponsored sports clubs. Scuba diving, weight management, varsity sports, walk-on football, basketball and cheerleading are not covered by UPFF and will have a charge
- Annual flu shots (all students eligible)
Extraordinary care provided by the most esteemed academic health system in the region
Managed by Nebraska Medicine, our staff of experienced, licensed medical professionals support the physical well-being of our student population by providing a wide array of medical services to help students feel and stay well.
Common services include:
- Injury and illness care (e.g., respiratory infections, stomach illnesses, broken bones and strains)
- Acute and chronic disease management (e.g., asthma, diabetes and high blood pressure)
- Annual physicals, women’s and men’s health exams and health assessments
- Minor sports medicine evaluation and treatment
- Health and well-being education
Appointments
How to schedule:
- Call 402-472-5000 to schedule an appointment.
- Certain return visits with your provider can be scheduled on your patient portal.
Things to remember:
- Appointments are required for all visits.
- Eligibility: UNL students are eligible for all primary care services, including immediate care. UNL faculty, staff and dependents who are 19 years or older are eligible for immediate care only.
- If you can no longer attend a scheduled appointment, please call and let us know as soon as possible. This allows us to treat more students with urgent concerns.
Cost
- All services have a charge. Some charges are covered by student fees and others can be submitted to private insurance plans.
- To determine how much your visit will cost, contact your health insurance provider for coverage information.
- Patients are responsible for any charges not covered by insurance.
- Learn more about billing and insurance.
Know Before You Visit
- If you have insurance, contact your plan provider to ensure Nebraska Medicine is in-network with your plan. Visit the billing and insurance webpage to learn more
- Bring your NCard or government ID and health insurance card with you to every appointment
- Arrive to check in for your appointment 15 minutes early so that you have time to wait in line and fill out the necessary paperwork for your visit
What to Expect at Your Appointment
When you arrive for your visit, sign in your vehicle information at the greeter desk on level one if you parked in patient parking and then proceed to the check-in desk on level two. A medical receptionist will go over any paperwork you are required to fill out and will then direct you to our waiting area.
A nurse or medical assistant will bring you back from patient waiting to the clinic and:
- Check your vital signs
- Ask about your current medications, allergies and tobacco status
- Discuss the reason for your visit
The provider—a doctor, physician assistant or advanced practice nurse practitioner—will continue the exam. Depending on your concern, they may order labs, X-rays or procedures. It is important to be completely open and honest with your provider to ensure you receive the best care for your concern.
Stop by the check-in desk on your way out if you need to make a follow-up appointment.
Why We May Not Prescribe Antibiotics
When you visit the health center, we will evaluate your symptoms and ask you questions about your concern to determine whether you have a virus or a bacterial infection. If you have a bacterial infection, you will be prescribed antibiotics. If you have a virus, you will not be prescribed antibiotics but may receive recommendations for over-the-counter medications that can help your body fight off the virus. This is because antibiotics are ineffective against viral infections such as colds and flu.
Our providers genuinely want you to feel better. However, we do not prescribe antibiotics unless it is medically necessary because antibiotics will not cure the infection, prevent others from catching it or relieve your symptoms unless you have a bacterial infection. Taking antibiotics unnecessarily can increase your resistance to antibiotics and prevent their effectiveness when you need them to treat a bacterial infection in the future. Learn more.
Not sure if your concern is a viral or bacterial infection? Schedule an appointment with the medical clinic to get evaluated.
Meet Our Providers
Frequently Asked Questions
What do I need to bring with me to my appointment?
Bring your NCard and insurance card with you to every appointment.
How early should I arrive to my appointment?
Aim to arrive 15 minutes early to ensure you have enough time to get checked in and fill out the necessary paperwork. If you are more than 10 minutes late to your appointment, you may be asked to reschedule and offered the soonest available appointment with the same or other provider.
Will I need to complete any forms?
In some cases, you will need to complete forms. When you call or visit to make an appointment, the medical receptionist will let you know which, if any, forms you are required to complete.
How can I get a copy of my medical records?
Click here for more information.
What do I do if I run out of my medications?
Call your pharmacy to request a refill.
Who will know I was seen for an appointment?
By law, all visits and medical records are confidential. We cannot release your information without your written consent. Unless otherwise requested, we will bill your insurance provider for services provided. You will receive an Explanation of Benefits from your insurance company, but this will not include treatment details. Bills that aren’t covered by insurance will be sent to your UNL Student Account, but details of your visit will not be included.
