COVID-19 Updates:
Summer 2020 Updates Telehealth

Telehealth Notice

The University Health Center now offers telehealth home video visits through Zoom as a convenient appointment option for primary care and mental health medication services. Learn more.

Feeling Sick?

If you are concerned you have COVID-19, you have two options:

  1. Complete an E-visit on the Nebraska Medicine app (An active One Chart | Patient account is required).
  2. Call the University Health Center at 402.472.5000 to make an appointment. Walk-ins are not accepted at this time.

Follow these steps from the CDC to help protect other people in your home and community.

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Patient Eligibility

  • University of Nebraska-Lincoln students
  • UNL faculty, staff and their spouses/partners enrolled in the university employer-based insurance plan (immediate care only)
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Hours of Service

Monday thru Friday: 8 a.m. to 5 p.m.

Saturday and Sunday: Closed

After Hours Nurse Line: 420.472.5000, follow prompts

MAKE AN APPOINTMENT
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Services Covered By Student Fees

  • Five “talking” office visits with a Medical or Travel Clinic provider every July through June (Example: Talking with a provider about a medical concern such as a cough that won’t go away, a rash that recently developed or unexplained pain in an area of the body. Immunizations, laboratory services, medical procedures, physical therapy, preventative exams, prescriptions, psychiatric visits, routine physicals, specialty visits and X-rays are not covered.)
  • Health clearance for Campus-Recreation-sponsored sports clubs. Scuba diving, weight management, varsity sports, walk-on football, basketball and cheerleading are not covered by UPFF and will have a charge
  • Annual flu shots (all students eligible)

Extraordinary care provided by the most esteemed academic health system in the region

Managed by Nebraska Medicine, our staff of experienced, licensed medical professionals support the physical well-being of our student population by providing a wide array of medical services to help students feel and stay well.

Common services include:

  • Injury and illness care (e.g., respiratory infections, stomach illnesses, broken bones and strains)
  • Acute and chronic disease management (e.g., asthma, diabetes and high blood pressure)
  • Annual physicals, women’s and men’s health exams and health assessments
  • Minor sports medicine evaluation and treatment
  • Health and well-being education

Appointments

Primary care services are available to UNL students only. Care is offered Monday through Friday from 8 a.m. to 5 p.m.

Appointments are required for all visits. To schedule, call 402-472-5000. Certain return visits with your provider can be scheduled on your patient portal. The average wait time for routine appointments is two to three business days. Learn more about same-day appointments.

If you cannot make a scheduled appointment, please call and let us know as soon as possible. This allows us to treat more students with urgent concerns.

Learn more about after hours care.

Cost

Students who pay student fees can receive five visits to the medical or travel clinic each year for no additional cost, but fees will apply for immunizations, labs, medical procedures, physical therapy, preventive exams, prescriptions, psychiatric visits, routine physicals, specialty visits and X-rays. Student fees also cover health clearances for Campus-Recreation-sponsored sports clubs, except for scuba diving, weight management, varsity sports, walk-on football, basketball and cheerleading. Flu shots are free for all students.

All other visits will incur a charge. To determine how much your visit will cost, we recommend contacting your health insurance provider for coverage information. Patients are responsible for any charges not covered by insurance.

Learn more about billing and insurance.

Before You Visit

Here are a few reminders before arriving to the health center for your first appointment:

  • If you have insurance, contact your plan provider to ensure Nebraska Medicine is in-network with your plan. Visit the billing and insurance webpage to learn more
  • Bring your NCard or government ID and health insurance card with you to every appointment
  • Arrive to check in for your appointment 20 minutes early so that you have time to wait in line and fill out the necessary paperwork for your visit

What to Expect at Your Appointment

When you arrive for your visit, sign in your vehicle information at the greeter desk on level one if you parked in patient parking and then proceed to the check-in desk on level two. A medical receptionist will go over any paperwork you are required to fill out and will then direct you to our waiting area.

A nurse or medical assistant will bring you back from patient waiting to the clinic and:

  • Check your vital signs
  • Ask about your current medications, allergies and tobacco status
  • Discuss the reason for your visit

The provider—a doctor, physician assistant or advanced practice nurse practitioner—will continue the exam. Depending on your concern, they may order labs, X-rays or procedures. It is important to be completely open and honest with your provider to ensure you receive the best care for your concern.

Stop by the check-in desk on your way out if you need to make a follow-up appointment.

Why We May Not Prescribe Antibiotics

When you visit the health center, we will evaluate your symptoms and ask you questions about your concern to determine whether you have a virus or a bacterial infection. If you have a bacterial infection, you will be prescribed antibiotics. If you have a virus, you will not be prescribed antibiotics but may receive recommendations for over-the-counter medications that can help your body fight off the virus. This is because antibiotics are ineffective against viral infections such as colds and flu.

Our providers genuinely want you to feel better. However, we do not prescribe antibiotics unless it is medically necessary because antibiotics will not cure the infection, prevent others from catching it or relieve your symptoms unless you have a bacterial infection. Taking antibiotics unnecessarily can increase your resistance to antibiotics and prevent their effectiveness when you need them to treat a bacterial infection in the future.

Not sure if your concern is a viral or bacterial infection? Schedule an appointment with the medical clinic to get evaluated.

Meet Our Providers

Bethany Berg

Bethany Berg, PA-C

Jodi Chewakin

Jodi Chewakin, PA-C

Heather Eberspacher

Heather Eberspacher, MD

Kay Elting

Kay Elting, APRN

Terry Thomas

Terry Shannon Thomas, MA, MSN, APRN

Joelle Vogltance

Joelle, Vogltance, MSN, APRN

Dwight Wigg

Dwight Wigg, MD

Frequently Asked Questions

What do I need to bring with me to my appointment?

Bring your NCard and insurance card with you to every appointment.

How early should I arrive to my appointment?

Aim to arrive 20 minutes early to ensure you have enough time to get checked in and fill out the necessary paperwork. If you are more than 10 minutes late to your appointment, you may be asked to reschedule and offered the soonest available appointment with the same or other provider.

Will I need to complete any forms?

In some cases, you will need to complete forms. When you call or visit to make an appointment, the medical receptionist will let you know which, if any, forms you are required to complete.

How can I get a copy of my medical records?

Click here for more information.

What do I do if I run out of my medications?

Call your pharmacy to request a refill.

Who will know I was seen for an appointment?

By law, all visits and medical records are confidential. We cannot release your information without your written consent. Unless otherwise requested, we will bill your insurance provider for services provided. You will receive an Explanation of Benefits from your insurance company, but this will not include treatment details. Bills that aren’t covered by insurance will be sent to your UNL Student Account, but details of your visit will not be included.